Terms of service

Terms of Service

OVERVIEW

This website is operated by LUMÉA, a brand operated by Youness Brands LLC. Throughout the site, the terms “we,” “us,” and “our” refer to LUMÉA and Youness Brands LLC.

By visiting our website or purchasing something from us, you agree to be bound by these Terms of Service. Please read these Terms carefully before using our website.

1. ONLINE STORE TERMS

By using this website, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction.

You may not use our products or services for any unlawful or unauthorized purpose.

2. PRODUCTS AND SERVICES

We make every reasonable effort to display our products, descriptions, images, specifications, and prices accurately. However, product appearance may vary slightly depending on your screen or device.

We reserve the right to modify or discontinue products or services and to update prices at any time.

3. ORDERS

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing errors, product availability issues, or incorrect information.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

Customers are responsible for providing accurate billing, shipping, and contact information.

4. PAYMENTS

Prices and available payment methods are displayed during checkout. By submitting payment information, you represent that you are authorized to use the selected payment method.

5. SHIPPING

Order processing, shipping, tracking, and delivery are governed by our Shipping Policy. Delivery estimates may be affected by carriers, customs, holidays, weather, and other circumstances outside our reasonable control.

6. RETURNS AND REFUNDS

Returns, cancellations, and refunds are governed by our Refund & Return Policy. Nothing in these Terms limits any mandatory consumer rights that apply to you.

7. PRODUCT USE

Customers are responsible for reading and following the instructions and safety information provided with our products.

Our skincare and beauty products are not intended to replace professional medical advice, diagnosis, or treatment. If you have questions about whether a product is appropriate for you, consult an appropriate healthcare professional before use.

8. INTELLECTUAL PROPERTY

Content available through this website, including branding, text, graphics, logos, images, and other materials, may be protected by intellectual property laws and may not be reproduced or commercially exploited without authorization.

9. THIRD-PARTY SERVICES

Our website may use third-party services, including payment processors, shipping providers, analytics services, and e-commerce technology providers. Your use of certain third-party services may also be subject to their applicable terms and policies.

10. PROHIBITED USES

You may not use the website to engage in unlawful activity, violate intellectual property rights, transmit malicious code, attempt unauthorized access, interfere with the operation of the website, or provide false or misleading information.

11. DISCLAIMER AND LIMITATION OF LIABILITY

To the extent permitted by applicable law, we do not guarantee that access to our website will always be uninterrupted or error-free.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

12. PRIVACY

Your submission and processing of personal information through the store is governed by our Privacy Policy.

13. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time. The latest version will be made available on this website. Continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

14. CONTACT INFORMATION

Questions about these Terms of Service can be sent to:

LUMÉA
Operated by Youness Brands LLC
Email: support@lumealed.com
Website: lumealed.com